Reserving your Wyatt Home

When you have found your dream Wyatt Home our Sales Advisor will book your reservation appointment, this includes going through the important finer details of your home and the development as a whole. A reservation fee will be required to secure your new home for a 28 working day period. A helpful guide to achieving exchange of contracts within this time will be provided.

Having the best support around you is key when buying or selling a home. We can recommend independent mortgage specialists who won’t charge a fee, and Conveyancing firms who offer our customers exclusive discounts. These firms meet the high standards required to feature on our panel and have consistently outperformed other firms. These Conveyancers receive exclusive access to the development Legal Contract prior to the development launching, meaning enquiries are raised up-front and on some occasions local searches may already have been obtained, all of which could save our customers time and money.
* Wyatt Homes do not receive any incentives for recommendations.

Communication

Our Sales Advisors are there for you, from the moment you register with us, to the moment you move in to your new Wyatt Home. Our Sales Advisors have regular meetings with Site Managers so we can keep you well informed of your homes progress. We understand there can be a lot to think about when buying a new home, especially if you are selling a property too, so our Sales Progressor will be in regular contact with your Solicitor and any estate agent involved in your chain to ensure everyone is on track and kept up to date. Your Sales Advisor will have access to our in house Sales Progressors live updates.

Personal touches in your Wyatt Home

Subject to the build stage of your new home, your Sales Advisor will invite you to choose from a range of flooring, wall tiles, kitchen worktops and handles etc, to customise your home. Homes that are further progressed in their build stage will already have specially chosen finishes to give the touch of luxury our Wyatt Homes are renowned for. Should you wish to purchase additional extras this will also depend on the build stage.
*T&C’s apply, please speak to our Sales Advisors

Home demonstration

When your home reaches a certain build stage and has been signed off by the warranty provider, you will be invited to meet the Site Manager that has been overseeing the construction of your new home. They will inform you how your home has been built and demonstrate the functions and fittings. This appointment may be before or after exchange of contracts.

Exchange of contracts

This is the very exciting moment where your new Wyatt home is contractually bound to you. Exchange of contracts can take place at any time while your new home is being built. Depending on the stage of your home, either a fixed completion date will have been agreed between you and Wyatt Homes, or you will have exchanged contracts with legal completion on notice. If this is the case, our Sales Advisor will continue to keep you fully-informed on the progress until your home is at a stage whereby notice can be served for Legal Completion.

Legal Completion

The day you have been waiting for arrives. Final meter readings will be taken and once Legal Completion has been confirmed by Wyatt Homes Solicitors, your Sales Advisor will be in contact to invite you to collect your keys. You will be provided with a completion handover pack containing lots of useful information about your home. Time to relax and enjoy your new Wyatt Home.

Customer care

The Site Manager will contact you on the seventh day of you occupying your new home to check how you are getting on and answer any questions you may have. Following this, our Wyatt Homes Customer Care representative will be in contact, they will be your point of contact going forwards. Your ten year new homes warranty with Premier Guarantee will commence, including our two year Customer Care service.

Our Customer Care Process

Contact Customer Care